Terms of Service

1. The agreement

By creating an account, signing in, or using the Service, you agree to these Terms of Service and to our Privacy Policy. If you use the Service for a company, you confirm you can bind that company. If you do not agree, do not use the Service.

These documents describe the Service as it works today. They are written for a global audience. They are not personal legal advice. Rules that cannot be limited in your country — for example mandatory consumer rights — stay in force.

2. Who we are

“We”, “us” and “the Operator” mean the business that operates this Service, currently presented as DesignStills.com on this website. “You” means the person or organisation using the Service. “Service” means the website, studio app, APIs and image-generation features we provide.

3. The Service

The Service lets you upload a product photograph, generate new product photographs with an AI model, store those images on your account, and download them. The current generation model is Flux Kontext Pro, run through a third-party processor. We may change models, styles or limits as the product develops.

The Service is image generation only. We do not promise ads, copywriting, video, analytics or a specific commercial result. Output quality depends on your upload, the prompt, the model and chance. Generated images can contain artefacts or look similar to other images.

4. Eligibility

You must be at least 18 years old, or the age of majority in your country if that age is higher, to create an account. The Service is not directed at children. You must be able to form a binding contract and you must not be barred from using AI or hosting services under the laws that apply to you, including export and sanctions rules.

5. Accounts

You need an account to generate and keep images. You are responsible for the email, password and activity on your account. Keep your password secret. Tell us if you think someone else used it. We may refuse, suspend or close an account that is shared, automated without permission, abusive, or created to bypass limits.

You can sign in with email and password, or with Google or Microsoft. If you use Google or Microsoft, that company confirms your email address and name. We do not receive your password from them.

6. Credits, trials and payment

New accounts receive a limited number of free generation credits so you can try the Service. One credit is used only when a generation finishes successfully. Failed jobs are not charged.

Paid plans, extra credits and commercial-licence tiers may be offered on the pricing page. Until a payment method is connected, published prices are an offer of what we intend to sell, not a completed purchase. When billing is enabled, charges are in the currency shown at checkout. Taxes may be added where the law requires.

Credits are for use on the Service. They have no cash value, are not property you can sell, and do not roll into cash on cancellation — except where a mandatory refund law in your country says otherwise. We do not promise unused free credits last forever.

7. Your uploads

You keep whatever rights you already have in the product photos, names and other material you upload (“Input”). You grant us a worldwide, non-exclusive licence to host, store, copy, transmit and process Input only to operate the Service for you — including sending the image to our generation processor — and to keep backups, prevent abuse and meet the law.

You confirm that:

• you own the Input or have permission from the owner to use it this way;
• the Input does not infringe copyright, trademark, design, publicity or privacy rights;
• the Input is a product you are allowed to photograph, not someone else’s private or illegal material;
• if a person is identifiable in the photo, you have any consent the law requires.

8. Generated images

As between you and us, and to the extent the law allows, we assign to you whatever rights we have in the images the Service generates for your account (“Output”), once the generation succeeds and any required credit is used. Some countries do not grant copyright in AI-generated images. We do not promise that Output is unique, that it will not resemble other work, or that you can register it as a copyright or design.

You are responsible for how you use Output — including shop listings, ads and packaging. Check that the image does not copy a third-party brand, artwork or person’s likeness before you publish it. We may show a “commercial licence” on higher plans when that offering is active; it does not override third-party rights or local advertising law.

We do not use your Input or Output to train our own machine-learning models. The generation processor receives the image and prompt only to return Output. Their own terms also apply to that step.

9. Acceptable use

You may not use the Service to:

• upload or generate sexual content involving anyone 17 or under, or any content that exploits a child;
• create non-consensual intimate images, deepfakes of a real person used to harm, defraud or impersonate;
• infringe intellectual property or upload another brand’s product as if it were yours;
• break criminal law, evade sanctions, or generate instructions for violent or clearly illegal acts;
• attack, scrape or overload the Service, or probe it for security holes without permission;
• resell raw access to the generator as if it were your own API, unless we agree in writing;
• mislead others that Output is an unaltered photograph of a real scene when the law requires a disclosure.

We may remove content, withhold credits or close an account if we reasonably believe this section was broken.

10. Third-party processors

Hosting, file storage, the database and image generation are provided by companies we contract with. Today that typically includes the site host (Vercel), object storage (Vercel Blob or equivalent), the database (Turso / libSQL) and the model host (Replicate). Those companies process data on our instructions to run the Service. Their outages or policy changes can affect generation time, file size limits and availability.

11. Our rights in the Service

The software, design, trademarks, marketing pages and documentation belong to us or our licensors. These terms give you a personal, non-exclusive right to use the Service. They do not sell the product, the models or our brand. Showcase images on the marketing site are examples, not images from your account.

12. Availability

We aim to keep the Service running. We do not guarantee uninterrupted access, a particular generation speed, or that every upload will succeed. Planned changes, model limits, storage caps and force-majeure events can pause the Service. We may update features without notice when the change is reasonable.

13. Disclaimers

To the fullest extent allowed by law, the Service is provided “as is”. We do not warrant that Output will be fit for a particular listing, campaign or print job, or that it is error-free. Where a warranty cannot be excluded in your country, the legal minimum warranty applies and lasts only as long as that law requires.

14. Liability

We are not liable for lost profits, lost listings, substitute photoshoots, or indirect or consequential loss, to the extent your country’s law lets us say so. For losses we can legally limit, our total liability for a claim is limited to the greater of (a) the fees you paid us for the Service in the three months before the claim and (b) 50 US dollars — or the equivalent in your currency — unless a mandatory law sets a higher floor.

Nothing in these terms limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be limited where you live.

15. Your responsibility

You will cover us for claims that arise from your Input, your use of Output, or your breach of these terms, including claims that you did not have the right to upload a product photo. This does not require you to cover us for our own fraud or for things a mandatory law says you cannot indemnify.

16. Suspension and closing an account

You may stop using the Service at any time. You can delete your account, products and generated images yourself in Settings. We may suspend or close an account for breach, risk, non-payment, or if the Service is shut down. When an account is closed we delete or anonymise Input and Output we no longer need, as described in the Privacy Policy, except records we must keep (for example a record of a transaction or a legal hold).

17. Rights that follow you

If you are a consumer in the European Union, the United Kingdom, Switzerland or another country with non-waivable consumer rules, those rules apply on top of these terms. You may have a local right to withdraw from a distance contract, to a legal guarantee, or to take a dispute to a local court or an alternative-dispute body. We do not try to take those rights away.

18. Law and disputes

If a conflict-of-laws rule lets the parties choose a law, these terms are governed by the law of the Operator’s principal place of business, without its conflict rules. You and we may still use the courts or authorities that a mandatory local law keeps open for you — including the courts of your home country if you are a consumer living in the EEA or UK.

Before filing a claim, send a short written description of the issue so we can try to fix it. This does not delay any short statutory deadline that protects you.

19. Changes

We may update these terms. The new version applies after we post it on this page, with the new “Last updated” date. If a change is material, we will also try to notice you in the product or by email when we have your address. Continued use after the update is acceptance, except where your local law requires a fresh consent.

20. Contact

Legal requests can be sent from your account Settings or through the contact method published on this website. Privacy requests are explained in the Privacy Policy.